April 10, 2007
NGT Unveils Branded VoIP Service

By Anuradha Shukla
TMCnet Contributing Editor


New Global Telecom (News - Alert) (NGT) has launched its Private Label VoIP Service. Channel Partners can use this complete outsourced solution to quickly and profitably launch a brandable VoIP solution to business end users.
 
The Private Label Service from NGT targets VARs, ASPs, ISPs, systems integrators, retailers and other non-traditional telecom providers with a highly-scalable, simple solution for adding hosted or trunk-based VoIP solutions to their service offerings.
 
According to Rebecca Swensen, research analyst for VoIP Services at IDC (News - Alert), enabling VARs with a solution that minimizes VoIP’s operational complexities is important for accelerating wide-spread adoption.
 
Swensen believes NGT’s Private Label Service reduces complexity and ensures a quality experience for the SMB customers of non-traditional service providers.
 
“Presidio Networked Solutions is known for our solutions-based sales and implementation of enterprise voice and data communications. Our diverse customer-base is demanding the flexibility of hosted and managed VoIP solutions,” said Dave Hart, chief technology officer for Presidio Networked Solutions, in a press release.
 
He continued: “NGT’s Private Label Service has enabled us to launch a compelling hosted VoIP and SIP trunk replacement offer to the marketplace without the capital investment required to become a telco.”
 
The company is targeting Private Label at providers who focus on selling services instead of managing the operational complexities of being a telecom provider. NGT’s service includes core VoIP packages, along with nationwide coverage, DIDs, e911, end user billing and rating, end user device and network monitoring, fax services, CPE procurement, field services, toll-free services, audio/web conferencing and tier 1.5, tier 2 and tier 3 support.
 
Anuradha Shukla is a contributing editor for TMCnet, covering call centers, CRM and information technology. To see more of her articles, please visit her columnist page.
 
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